Training/Professional Development


Feature Writer: Joni Rose
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Training & Professional Development is the place for tips on soft skill development (including performance management, communication, time management, goal setting, team building, and more), designing training tools, leadership training, skill assessment, and many other topics to inspire professional development and learning.

I hope to motivate the professional growth of professionals, corporate trainers, new graduates and those entering the workforce.

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feature articles
Joni Rose

How to Choose a Desk

In: Training/Professional Development (general)

Choosing a desk requires consideration of the type of work you do and your paper storage requirements. When selecting a desk, consider both form and function. more...

Managing a Large Volume of Email

In: Soft Skills Development

There are many ways to organize and process a large volume of emails. Most systems rely on one key concept - reading emails once and processing them based on content. more...

Sense of Entitlement Quiz

In: Skill Assessment

Are you the office prince or princess, the star talent or the office door mat? This short quiz will help you determine how you demonstrate a sense of entitlement. more...

Staff Training on Computer Security

In: Designing Training Tools

Corporate IT training consisting of a list of rules with consequences for non compliance can create resistance. Increase the compliance rate with a case study approach. more...

Examples of Training Metrics

In: Designing Training Tools

The strategic planning of a training department relies on the collection of relevant training metrics. Choosing the correct metrics to gather is an important first step. more...

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Joni Rose

Aug 14, 2008

Adult Learner Engagement Strategy

Adult students present unique challenges to instructors as they often have competing priorities that present logistical challenges.


In Supporting Adult Learners, a case study was presented where an adult learner’s circumstances lead to her wanting to withdraw from the last course she needed to complete her adult education certification. The real life solution to the question, “What would you do as her instructor to keep her engaged?” is presented below.

The instructor in this situation saw this as a unique opportunity to practice what she preached and asked Donna what she needed in order to finish this course. The answer was to not have to drive the two and a half hours in the snow to get to the course. The instructor then came up with a plan to allow her to work from home until the snow was not a concern. The solution included sending lecture notes, assigning discussion questions that had to be responded to in writing prior to each class, and that all assignments had to be completed on time – no exceptions. An agreement was made.

During class discussions, the instructor would say, “…and Donna’s comment is…” to include Donna in the class discussions as participation was part of the evaluation of the course.

When the snow was gone, Donna returned to the classroom. She struggled to reintegrate and was confronted by one student who said, “You won’t get 10% for participation, as you were not here!”. Donna chose to not defend herself as she had been participating, albeit from a distance.

The experience taught Donna more about adult education than the classes she took. She understood how some adults need flexibility to remain engaged and that it is challenging to reintegrating into a classroom.

Related articles in this Principles of Adult Education series:

Part 3: Inner Factors, Styles and Setting: Learner Focused Delivery

Part 4: Socializing, Content and Coaching: Concise, Fun Facilitation

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