In Praise of Technical Support

This is an ode to technical support people everywhere that help train the technically incompetent with a smile!

I, on behalf of workers globally, would like to openly thank technical support guys and gals that make our techno-headaches go away. Their undying patience and knack for simplifying techno-garble is truly amazing!

They never scold us for not emptying our email inbox but gently remind us by limiting our memory.

They look the other way when we download cute puppies or cartoons for our screen savers.

They patiently help us with that presentation that is happening in 10 minutes that we didn't prepare in advance.

They laugh with us when we forget to plug something in, turn something on or boot something up.

They hand us a tissue after trying everything they know when we forget to save a file we have spent hours on.

They have a spare cord, a spare disc and a spare minute to hold our hand.

They never roll their eyes at us when we don't read, don't listen or don't look for answers.

They get excited with us when we learn a cool new feature like colour coding our appointments in Outlook.

They are our techno-heros - saving the day with their support and guidance. Praise for the tech support guys and gals! We need you!